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Go to the shopRefund & Return Policy
Refund & Return Policy
💄 Refund & Return Policy
At K Beauty UAE, your health, safety, and satisfaction come first.
Because skincare and beauty items are hygiene-sensitive, we follow a strict no-return and no-refund policy, except in cases where the product is damaged or defective.
Eligibility
We accept returns only if:
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The item is damaged or defective upon arrival.
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The issue is reported within 7 days of delivery.
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The product is unused, unopened, and in original packaging with all seals intact.
Products that are opened, used, or tampered with cannot be returned.
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns for:
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Opened or used products
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Sale or promotional items
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Items returned due to change of mind
Damaged or Defective Products
If your order arrives damaged or defective:
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Contact us within 7 days at uaekbeauty@gmail.com
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Include clear photos/videos and your order number.
Once verified, we’ll offer a replacement or store credit. Refunds are issued only in exceptional cases at our discretion.
By placing an order on our website, you agree to this Refund & Return Policy.
We appreciate your understanding and cooperation in maintaining high standards of hygiene and customer care.
